الاحتفاظ بالبيانات

Retention overview

Retention periods require product and legal confirmation. Some data may remain in backups, logs or legal/security records for a limited period.

• Retention periods require product/legal confirmation before final launch.

Data categories

Retention may apply to account data, uploaded files, extracted text, AI prompts/outputs, document metadata, logs/security events, analytics data, billing records and support requests.

Deletion process

Document or account deletion may remove user-visible data before all backups, logs or system records expire.

• Deletion may be delayed for backups, legal obligations, abuse prevention, security investigations or dispute handling.

Deletion requests

Deletion and account requests can be sent to [email protected] or made through account tools where available.

• Self-service flow status requires product confirmation.